Privacy Policy

Privacy Policy
OUR PRIVACY COMMITMENT

Catholic Youth Organization (operating as Catholic Youth Ministry)

Catholic Youth Ministry values the relationship we have with those we serve and are committed to responsible information handling practices.

Catholic Youth Ministry (CYM) operates as part of the Catholic Diocese of Wilmington (CDOW). CYM's ministry is focused in Catholic parishes, schools, and other institutions in the state of Delaware and in the nine counties of Maryland's Eastern Shore. The Catholic Diocese of Wilmington is the de-facto parent company of Catholic Youth Ministry and as such, if you provide information to CYM through individuals or Web Sites, this information may be combined with or shared between current or future CDOW, Inc. entities and subsidiaries.

Although we have unique services and offerings, CYM and CDOW share a similar privacy philosophy. Catholic Youth Ministry follows these privacy principles in our conduct in the collection, use, release and security of participant information both online and offline:

•  Providing you NOTICE of our information practices.
•  Giving you CHOICES about how your data will be used.
•  Providing you the opportunity to UPDATE or CORRECT your personal information.
•  Using information SECURITY safeguards.
•  Limiting the SHARING of your information.
•  Committing to COMPLYING with applicable privacy requirements.
•  Providing you with means to CONTACT US about privacy-related issues.

Each office/ministry of the Catholic Diocese of Wilmington may have its own privacy policy, which it may modify as needed consistent with these principles.

PRIVACY POLICY

The following Privacy Policy describes the information and privacy practices for Catholic Youth Ministry offices, and CYM SignUp! (Online Registration).

This Privacy Policy does not apply to other Web sites that may be accessible through the Catholic Youth Ministry sites. Our sites contain links to other sites operated by third parties, including but not limited to third party sites that display the CYM trademark. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.

To assist you with reading through our Privacy Policy, we have provided answers to questions that you may find most important :

What information does CYM COLLECT and how is the information USED ?
Does CYM Web sites use COOKIES or OTHER TECHNOLOGIES to collect information?
Does CYM SHARE the information I've provided?
Do I have CHOICES regarding how my information is used?
How can I UPDATE or CHANGE my information?
How does CYM SECURE my personal information?
Does CYM collect information from CHILDREN ?
Whom can I CONTACT if I have questions or concerns?
Will this Privacy Policy CHANGE ?

WHAT INFORMATION DOES CYM COLLECT AND HOW IS THE INFORMATION USED?

What information we collect. We collect personal information such as contact information (name, e-mail address, date of birth, phone numbers), and we ask health related questions for minor participants to determine eligibility for play. We also collect insurance information for minor participants as well as personal preferences (willingness to be of service, the sports a participant wishes to play, etc.) When submitting personal information on an online form, we will identify which fields are required in order to fulfill your request. Additionally, our Web server automatically collects click-stream information such as the address (or "URL") of the Web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you have entered on our site.

When we collect information. While registering or taking advantage of services available from CYM, either in person or online, we may ask that you provide certain information about yourself or your child. For example, we request personal information when you set up an account online, register minor participants or yourself for events or participate in other activities. In addition, when using our Web sites, our servers may collect click-stream information as described above. CYM may also obtain information or lists from other institutions within the Catholic Diocese of Wilmington.

How the information is used. We use the information you provide in order to 1) fulfill requests for services or information, 2) administer accounts, 3) provide customer services, 4) facilitate registration and placement on teams, 5) offer new services, 6) measure and improve the effectiveness of our Web sites or our services and offers, 7) tailor our online offerings to your preferences, and 8) other business purposes.



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DO CYM WEB SITES USE COOKIES OR OTHER TECHNOLOGIES TO COLLECT INFORMATION?

Cookies

Our Web sites use session cookies to simulate a continuous connection while you are signed into the online registration system — cookies let us "remember" information about your preferences and passwords and allow you to move within our Web sites without reintroducing yourself. A "cookie" is a small data file that a Web site may send to your browser and which may then be stored on your system. Since these cookies are temporary for each session, users must log back into the online registration system each time they visit the site.

Third Party Service Providers

Our Web sites do not use third party service providers to serve ads and e-mails on our behalf. The information you provide is held in the strictest confidence and is not shared outside the boundaries outlined in this document.

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DOES CYM SHARE THE INFORMATION I'VE PROVIDED?

CYM may need to share personal information with parties serving within institutions of CDOW on behalf of CYM in limited circumstances. For example, we will release a summary of personal information (name, phone number, date of birth, parish affiliation, grade, notification of the presence of medical conditions that could inhibit participation [but not specific ailments] etc.) to Adult Leaders of institutions within CDOW so that they might perform services on our behalf such as; building a team roster, checking a summary of medical information, verifying parental consent, or sending regular mail and e-mail.

In addition, the inclusion of the information that you provide as an Adult Leader (in the ‘Edit My Info' section) is listed in the Online Directory and as such, is visible to other Online Directory Users. You have the option of hiding such information from other users.

Catholic Youth Ministry is affiliated with the Catholic Diocese of Wilmington, Inc. As such, any information you may provide to us either online or offline may be combined or shared between current or future CDOW entities and subsidiaries.

From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the rights, property, and safety of others and ourselves. We may also release personal information in the event of a corporate sale, merger, reorganization, dissolution or similar event.


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DO I HAVE CHOICES REGARDING HOW MY INFORMATION IS USED?

If your information is currently being used to send you optional communications, you can opt-out at any time. All such e-mail and direct mail communications from CYM, tell you how to stop receiving them. If such instructions are not included, the e-mail or direct mail communication is not optional and you may not have a choice about receiving it.

To opt-out of receiving optional material from CYM:

1) Follow directions on a marketing e-mail or direct mail communication from us.

2) Call 1-302-658-3800

3) Send an e-mail with your current contact information to
catholicyouth@cdow.org

4) Send a request with your current contact information to:
Catholic Youth Ministry
1626 N. Union Street
Wilmington, DE 19806

Catholic Youth Ministry will take reasonable steps to implement your request to opt out. However, please note that due to production and mailing timelines, it may take around six weeks to make the requested change and, until that change takes effect, you may still receive optional information from us.

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HOW CAN I UPDATE OR CHANGE MY INFORMATION?

CYM wants your information and preferences to be accurate and complete. We provide several different methods for you to update or change the information you give us.

To update or change your information:

1) If you've created an account on CYMSignup.org (Online Registration), you can update your information after logging into your account.

2) Send a request to
catholicyouth@cdow.org

3) Send a request to:
Catholic Youth Ministry
1626 N. Union Street
Wilmington, DE 19806

4) Call 1-302-658-3800

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HOW DOES CYM SECURE MY PERSONAL INFORMATION?

Whether you are registering online or in person, we have security measures in place to protect against the loss, misuse, unauthorized access and alteration of the information under our control.

Safe Registering Policy
Because your privacy is a high priority, we have taken numerous steps to ensure that your information is processed confidentially, accurately and securely. The CYMSignup! Web site uses encryption technology, such as Secure Sockets Layer (SSL), to protect your information during data transport. SSL encrypts all registration information. Web Sites and computer stations at the Office for Catholic Youth Ministry operate over a private, secure network.

Choosing a Personal Password
When you create an online account on the CYMSignup! site, you are not currently able to select a personal password. To maximize your level of protection, however, a password is generated that includes a combination of both letters and numbers. You are solely responsible for maintaining the secrecy of your passwords or any account information. Only you, CYM Staff, and the Web site developers have access to your password or any account information.

Although we cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. CYM cannot ensure or warrant the security of any information you transmit to us by e-mail and you do so at your own risk.


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DOES CYM COLLECT INFORMATION FROM CHILDREN?

We are committed to protecting the privacy of children. We will not knowingly or intentionally collect personal information online from children under the age of
18. Information about minors, however, is collected from guardians so that they might participate in CYM events and activities.

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WHOM CAN I CONTACT IF I HAVE QUESTIONS OR CONCERNS?

Please contact our Executive Director to report any known or suspected privacy or security breaches or to submit privacy-related questions or complaints. After receiving your inquiry, we will respond within five business days. You may contact us in the following ways:

1. Regular Mail:
Catholic Youth Ministry
1626 N. Union Street
Wilmington, DE 19806

2. E-mail:
catholicyouth@cdow.org

3. Phone: 1-302-658-3800

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WILL THIS PRIVACY POLICY CHANGE?

Because our Web sites will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats we deem acceptable, so that you will always know what information we collect online or offline, how we use it and what choices you have. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the choice to opt-out of having your information used or shared in that new manner.


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Last revision date: January 28, 2004